Paddy Pallin Gift Vouchers are suitable for a variety of occasions. Whether it is a gift or a special surprise, a Gift Voucher is a great choice for anyone on your gift list, plus the recipient gets to choose precisely the gear they want.
Gift Vouchers arrive in an envelope along with a blank gift card. Although Gift Vouchers cannot be redeemed online, they can be used in our mail order service or at any of our retail stores around Australia.
Gift Vouchers should be kept securely until redeemed. They are equivalent to cash and are not electronic or redeemable online - if lost it is just like losing cash!
*The Paddy Pallin Club discount does not apply to gift vouchers
Gift Certificates arrive in an envelope along with our latest catalogue, to help the recipient choose a gift. Although Gift Certificates cannot be redeemed online, they can be used in our mail order service or at any of our retail stores around Australia.
Paddy Pallin Shipping
& Returns Policy
All orders are processed between 9.00 a.m. and 5 p.m. (AEST), Monday to Friday except NSW public holidays. Your order will be dispatched within 4 working days, usually faster, unless otherwise advised. Should you require faster turn-round of an order please contact us. Express shipping does not express dispatch turnaround, only transit times. Should you require a faster turnaround of your order, please contact us by email or phone.
Free Standard Australia wide shipping for orders over $99, excludes Express Shipping. Orders under $99 are charged a flat rate of $9. We use a variety of Shipping Methods depending on your location, the item’s size, weight and dimensions. We will endeavor to use the most efficient method available to us at the time of dispatch that best serves your address or requirements. We use and trust carriers such as Australia Post, Startrack Express, Couriers Please and Fastway couriers. For all shipping methods, tracking numbers are provided for trackability and traceability via order shipment email notifications.
We ship internationally to over 30 countries: All international orders are shipped using DHL Express. Shipping rates are calculated and displayed at the checkout. Click here to read more on international shipping, rates and conditions
Free Click & Collect in Store
Click & Collect is a free service that lets you ship your online order to any of the Paddy Pallin stores selected below. This gives you convenient in-store access to hundreds of items - many of which are not always available in our stores.
Available only from these stores:
Melbourne - 360 Little Bourke St VIC
Ringwood - 88 Maroondah Hwy VIC
Canberra - 11 Lonsdale St ACT
Sydney - 507 Kent St - NSW
Miranda - 587 Kingsway - NSW
Parramatta - 16 Hunter St - NSW
Fortitude Valley - 108 Wickham St - QLD
Perth - 884 Hay St - WA
Orders typically take up to 48 hours to process and usually arrive at the store 4-7 business days later (usually faster). Please note: Some items may need to come from other stores or supplier warehouses, and so may not be available for immediate collection. Learn more here >>
Paddy Pallin is proud to stand behind the products we sell. Should you change your mind, you are welcome to return goods for a refund within 14 days from receipt of goods or exchange within 30 days from receipt of goods. Goods must be accompanied by proof of purchase, be in original purchase condition and include packaging. No "change of mind" returns on safety & climbing gear, underwear and clearance items. Clearance items are non-refundable but can be exchanged for different sizes if available.
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