COVID-19 Update

COVID-19 Update

 

A message for our customers

 

Providing a safe and respectful environment for our customers and team will always be our number one priority.

In the interest of community, customer and team safety, when the health advice is to travel and shop for essentials only, we generally close stores. We take our responsibility to contribute to the containment of COVID-19 seriously.

 

NSW update

Sydney City and Parramatta:

Following the NSW Government’s announcement, from Sunday 18th July our Greater Sydney stores are closed.

Face masks are mandatory in-store, unless medically exempt, and you must register your visit using the QR code displayed at the entry. Please use the hand sanitiser we have provided.

Katoomba:

  • Closed

Face masks are mandatory in-store, unless medically exempt, and you must register your visit using the QR code displayed at the entry. Please use the hand sanitiser we have provided.

 

ACT update

Canberra:

You must register your visit using the QR code displayed at the entry, as of 15th July.

Face masks are no longer mandatory for our team and customers. They are encouraged where physical distancing is not possible given the COVID-19 situation in Sydney. Please use the hand sanitiser we have provided.

 

VIC update

Melbourne City and Ringwood:

Face masks are mandatory in-store, unless medically exempt, and you must register your visit using the QR code displayed at the entry. Please use the hand sanitiser we have provided.

 

QLD update

Fortitude Valley:

Face masks are mandatory in-store, unless medically exempt, and you must register your visit using the QR code displayed at the entry. Please use the hand sanitiser we have provided.

 

WA update

Perth:

Please register your visit using the QR code displayed at the entry. Please use the hand sanitiser we have provided.

 

TAS update

Hobart and Launceston:

Please register your visit using the QR code displayed at the entry. Please use the hand sanitiser we have provided.

 

SA update

Adelaide:

  • Open. Check the Store Locator page for trading hours as they may change.

Face masks are mandatory in-store, unless medically exempt. Please register your visit using the QR code displayed at the entry.

 

What we're doing to help you shop safely

  • All our stores have approved COVID-19 Safety Plans that fulfil our obligations under public health orders and minimise the risk of transmission of COVID-19 on our premises.
  • We encourage 1.5m physical distancing through the creation of extra browsing space, floor markings and posters in store.
  • We’ve increased cleaning in-store and for equipment.
  • Hand sanitiser is readily available in store.
  • We’ve provided our teams with their own reusable face masks.
  • We encourage the use of tap and pay, rather than cash.
  • Customer numbers are limited in line with the latest Government and public health advice.
  • QR code is located at the entrance and other highly frequented areas of the store.

 

Convenient contactless services

  • Faster and more secure online shop.
  • We deliver to your home or business.
  • In-store pick up through our click n collect service.

Remember, ensuring you stay in good health and safe is a shared responsibility. Let’s do this together with respect and courtesy.

 

Wishing you many adventures in the great outdoors this year.

P.S. If you have any questions or would like to know more about the steps we are taking to protect our customers and team, contact us online or call 1300 654 259.

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