COVID-19 Update

Paddy Pallin Shipping Policy

 

 

 

Free Standard shipping Australia wide for orders over $49!

To qualify your order value must be greater than $49 after any sale discounts or coupons are applied. The order value is not inclusive of any freight charges.
Orders under $49 are charged the full price of shipping
We use the carriers Australia Post, Couriers Please and TNT(FedEx).

 

Delivery Options

Express Shipping

We offer express and overnight shipping options which are able to be selected in the “Checkout’, which are available at an extra fee. Please allow additional delivery time for regional areas.
 

Free Shipping - Orders over $49

Free Standard Shipping is available on all orders over $49. This free delivery method can be selected in the ‘Checkout’. Standard delivery times are usually 1-4 days business days, plus processing time.

Standard Shipping

Standard Shipping is available on all orders under $49. Standard delivery times are usually 1-4 days business days, plus processing time.

Click & Collect

Click & Collect is a free service available for all online orders. Select Click & Collect in the checkout and pick up your order at your local Paddy Pallin. For more information see our Click & Collect page

 

Delivery to PO Boxes & Parcel Lockers

  • Delivery to PO Boxes and Parcel Lockers is available.
  • Orders must be sent by Australia Post Regular Post or Australia Post Express Post

 

Track and Trace

  • All orders are sent with a tracking number.
  • We will email you tracking details when the product is dispatched.

 

Split Deliveries

  • Split deliveries occur when items in an order need to be sourced from multiple locations. If this is the case your order may come in multiple packages from different locations.
  • No additional shipping fees will be incurred.

 

Dispatch times

  • Orders are processed and dispatched Monday to Friday (Except Public Holidays).
  • Orders are usually dispatched within 2 business days. 
  • Please see your order confirmation email to see if we are experiencing any delays to dispatch times. 
  • Should you require your order to be dispatched urgently please contact us by calling 1300 654 259.
  • The delivery times provided are an estimate only.  While Paddy Pallin will make every effort to ensure delivery within the timeframe, factors such as public holidays and peak delivery times may not always allow this to be possible.

 

International Shipping

  • International Shipping is only available to New Zealand Customers.
  • International Order are sent by Australia Post international.
  • As the receiver you will be responsible for any customs duties or taxes that might be applicable to your order.
  • If you wish to return an item you are responsible for the postage of the item back to Australia.

 

Returns & Exchanges

If you wish to exchange or return your online purchase, please visit the Returns page.

Lifetime Club Membership

Join the Paddy Pallin Club for $10.00 and receive a 10% discount on all future purchases.*

Benefits

Exclusive Club Member sales, promotions, and events!
*Club Member discount not applicable to gift cards and services such as repairs. Discount may not be used in conjuction with any offer