Employment

 

When Paddy ‘Austin’ Pallin started this business in 1930, he didn’t have much – just a love of the outdoors and a thirst for his next great adventure. Over his long life he enjoyed hundreds of these journeys with his family and his colleagues, and today that 90+ year tradition of shared experience is still the heartbeat of our business. 

Paddy Pallin is a growing, dynamic and iconic Australian retailer. The name Paddy Pallin certainly means many things to many people. For some it brings to mind the genial personality of one of Australia's pioneer bushwalkers. Others will recognise the name from the label of an old sleeping bag or rucksack that has given a generation of faithful service in the outdoors. For most people however, the name is associated with a group of specialist retail stores catering for travellers and outdoor enthusiasts.

Paddy Pallin is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. When job positions become available we will be recruiting customer centric team players who can demonstrate prior knowledge and passion in lightweight outdoor and travel activities and gear, and in assisting others to get the right gear and tips for their adventures.

 

Why work for us?

• Iconic heritage retailer that is third generation family owned.
• Surround yourself with colleagues and customers who share your passion for outdoor adventure.
• Work with our expertly curated range of products and leading brands.
• Very generous product discounts from us and our brands.
• Upskill with our expert-led in-store training programs to better your product, service, destination, and general retail knowledge.
• Share in Paddy Pallin’s legacy to conserve our natural environment through our Don’t Bag the Environment campaign, waste minimisation, and awareness of specific environmental issues.
• Access to our 4-day paid Volunteer leave program for full-time employees.
• Be acknowledged for your years of service and receive our Adventure Bonus Grant.
• Access to Paddy Pallin’s paid Parental leave. 
• Access confidential 24/7 professional support through our free Employee Assistance Program (EAP) to help you and your family navigate life’s challenges.

 

Recruitment Form (Casual Positions Only)

For all Casual positions at Paddy Pallin, please fill out and include the Recruitment Form in your application.

Current Job Opportunities at Paddy Pallin:

Employment opportunities are not limited to what is listed. Submit your form to try your chances or check with your local Paddy Pallin store to learn what opportunities exist. 

 

Customer Experience Manager | Full‑time | Seven Hills (NSW) or Melbourne CBD (VIC) 

Join Paddy Pallin to lead our national customer communications across 1300 phone, live chat, email and online order notifications. You’ll set service standards, coach a capable team, and turn Voice of Customer insights into better journeys - while championing sustainability and ACL‑compliant resolutions. Ideal for leaders with helpdesk/CRM expertise, workforce planning know‑how and a love for the outdoors.

If you’re exploring Customer Experience Manager jobs or outdoor retail careers in Sydney or Melbourne, this role blends leadership, operations and continuous improvement in a values‑led environment.

Location: Either Seven Hills (NSW) or Melbourne CBD (VIC)

Employment Type: Full-Time | In-Store | Outdoor Retail

Read the full job advertisement here

Apply now with your CV and a short cover letter.

 

Full-Time Gear Consultant – Outdoor Retail | Sydney City

Join the Paddy Pallin team in Sydney CBD!

We’re looking for a passionate and knowledgeable Gear Consultant to join our Sydney City store in a full-time, in-store role. If you live and breathe the outdoors — whether it’s hiking, bushwalking, trail running, climbing, or multi-day adventures — and love helping others get equipped for their own, this is the perfect opportunity.

As a Gear Consultant, you’ll deliver consultative customer service, assist with gear selection, manage stock handling and merchandising, and help keep the store running smoothly. You'll be part of a tight-knit team that values sustainability, quality, and a shared love for the outdoors.

At Paddy Pallin, we offer a supportive and inclusive environment where your passion for the outdoors becomes part of your career. You'll also enjoy staff discounts, training opportunities, and the chance to work with some of the best gear in the business.

Location: Sydney CBD, NSW

Role Type: Full-Time | In-Store | Retail Sales

Read the full job advertisement here

Apply now and start your journey with Paddy Pallin.

 

Full-Time Gear Consultant – Outdoor Retail | Perth CBD

Join the Paddy Pallin team in Perth CBD!

We're looking for a motivated and knowledgeable Gear Consultant to join our Perth CBD store full-time. Whether your passion lies in bushwalking the Bibbulmun Track, hiking in the Stirling Ranges, or travelling overseas for adventure, this role lets you connect your outdoor interests with a meaningful career.

Your role will focus on consultative customer service, gear advice, stock management, and merchandising — all while being part of a team that shares your values around sustainability, performance, and people.

Location: Perth CBD, WA

Role Type: Full-Time | In-Store | Retail Sales

Read the full job advertisement here

Apply now and start your journey with Paddy Pallin in the West.

 

Full-Time Gear Consultant – Outdoor Retail | Fortitude Valley

Join the Paddy Pallin team in Fortitude Valley, Brisbane!

We’re seeking an enthusiastic and experienced Gear Consultant to join our Fortitude Valley store in a full-time, in-store role. If you love hiking, bushwalking, climbing, trail running, or any form of outdoor adventure, and want to help others prepare for theirs — you’ll feel right at home.

You’ll play a key role in delivering consultative service, offering gear advice, maintaining stock and merchandising standards, and contributing to an inclusive and high-performing team culture. Join a workplace that values the environment, community, and equipping people for wild places.

Location: Fortitude Valley, QLD

Role Type: Full-Time | In-Store | Retail Sales

Read the full job advertisement here

Apply now and turn your outdoor passion into a rewarding career.

 

Online Store Customer Service & Fulfilment Assistant (Casual) | Seven Hills, NSW

Join the Paddy Pallin team in Seven Hills, NSW!

Our Online team is looking for a passionate outdoor enthusiast to join us as a casual online store assistant. If you’d like to apply, please drop off your resume to our Seven Hills location or send them through to the manager’s email at sevenhills@paddypallin.com.au.

Note: This is not a remote position. 

Gear Consultant (Casual) - Outdoor Retail | Katoomba

Join the Paddy Pallin team in Katoomba, NSW!

Our Katoomba store is looking for an enthusiastic casual staff member with outdoor and travel experience. If you’d like to apply, please drop off your resume, with your completed Recruitment Form, to the Store Manager or email it to katoomba@paddypallin.com.au.

Due to the expected number of applicants, we will only be able to respond to those applicants called for an interview.

Location: Katoomba

Role Type: Casual | In-Store | Retail Sales

Read the full job advertisement here

Apply now and turn your outdoor passion into a rewarding career.

 

Buyer – Outdoor Gear & Apparel | Remote or Hybrid | Paddy Pallin

Join the team behind Australia’s most trusted outdoor retailer!

We’re seeking a passionate and commercially minded Buyer to help shape Paddy Pallin’s outdoor gear and apparel range nationwide. This full-time position offers flexible working arrangements — work remotely from anywhere in Australia, or adopt a hybrid arrangement from our Lidcombe (Sydney) or Melbourne CBD offices.

In this role, you’ll guide seasonal assortment planning, product selection and supplier relationships across hiking, trekking, travel, trail running and climbing categories. You’ll analyse performance and market trends, negotiate mutually beneficial agreements, and collaborate with our retail, digital and marketing teams to bring sustainable and inspiring product stories to life for our diverse outdoor community.

Location: Remote (Australia-wide) or hybrid from Melbourne CBD or Lidcombe, NSW

Employment Type: Full-Time | Buying & Merchandise | Outdoor Industry

Read the full job advertisement here

Apply now, before Monday 15th September, and help shape the future of adventure gear in Australia.

 

Buyer - Outdoor Retail | Full-Time | (Office + Flexible WFH Arrangements)

Paddy Pallin is seeking a full-time Buyer to join our Buying team. If you’re passionate about the outdoors and have a commercial eye for exceptional gear, this is your chance to play a pivotal role at Paddy Pallin—Australia’s iconic lightweight outdoor retailer. As a Buyer, you’ll spearhead the full product lifecycle—from range planning and supplier negotiations to system data management and cross‑team collaboration. You’ll also contribute to well-executed product campaigns and sustainable decision‑making across retail and digital channels.

To see full details, please click here. To apply, please send your resume, a short cover letter outlining your buying experience and outdoor passion to Claudia Lacher clacher@paddypallin.com.au

 

Katoomba Store, NSW - Gear Consultant (Casual)

Our Katoomba store is looking for an enthusiastic casual staff member with outdoor and travel experience. If you’d like to apply, please drop off your resume, with your completed Recruitment Form, to the Store Manager or email it to katoomba@paddypallin.com.au.

Due to the expected number of applicants, we will only be able to respond to those applicants called for an interview.

 

Assistant Store Manager – Stock Control | Full-Time | Fortitude Valley, Brisbane

Paddy Pallin is seeking a full-time Assistant Store Manager (Stock Control) to join our Fortitude Valley, Brisbane team. This is a hands-on retail leadership role ideal for someone with experience in inventory management, retail stock control, or logistics operations. You'll be responsible for overseeing all stockroom activities including receiving, organising, labelling, and fulfilling online orders. You'll also support daily store operations, train team members, and drive sustainability initiatives. If you're detail-focused, calm under pressure, and passionate about outdoor gear and adventure retail, apply now to join one of Australia’s most respected outdoor retailers.

Apply now. Enquiries, cover letter and resumes can be emailed to fortitudevalley@paddypallin.com.au or delivered to the store. 

 

Gear Consultant – Outdoor Retail | Full-Time | Fortitude Valley, Brisbane

Paddy Pallin is on the lookout for a passionate full-time Gear Consultant to join our Fortitude Valley, Brisbane team. If you’re an outdoor enthusiast with experience or a strong interest in hiking, bushwalking, trekking, climbing, or trail running, this is your chance to turn passion into a career. You’ll provide consultative customer service, help customers choose the right gear for their adventures, and support daily retail operations including stock handling and merchandising. Join a dynamic team in a specialist outdoor retail environment where your knowledge and love for the outdoors are valued every day. Apply now to grow your career with one of Australia’s most respected outdoor gear retailers.

Apply now. Enquiries, cover letter and resumes can be emailed to fortitudevalley@paddypallin.com.au or delivered to the store. 

 

Assistant Store Manager – Stock Control | Full-Time | Canberra

Paddy Pallin is seeking a full-time Assistant Store Manager (Stock Control) to join our  Canberra team. This is a hands-on retail leadership role ideal for someone with experience in inventory management, retail stock control, or logistics operations. You'll be responsible for overseeing all stockroom activities including receiving, organising, labelling, and fulfilling online orders. You'll also support daily store operations, train team members, and drive sustainability initiatives. If you're detail-focused, calm under pressure, and passionate about outdoor gear and adventure retail, apply now to join one of Australia’s most respected outdoor retailers.

Apply now. Enquiries, cover letter and resumes can be emailed to canberra@paddypallin.com.au or delivered to the store. 

 

Sydney CBD Store, NSW - Senior Gear Consultant (Full-Time)

Our Sydney CBD store is looking for an enthusiastic full-time staff member with outdoor and travel experience. Join our friendly and inclusive team, who share our purpose of human-powered journeys in, and the conservation of, our natural and cultural heritage. Plus, get generous employee discounts on premium gear!

See the attached job description to learn more.

If you’d like to apply, please drop off your resume, cover letter and completed Recruitment Form, to the Store Manager or email it to sydney@paddypallin.com.au.  

 

Sydney CBD Store, NSW - Gear Consultant (Full-Time)

Our Sydney CBD store is looking for an enthusiastic full-time staff member with outdoor and travel experience. Join our friendly and inclusive team, who share our purpose of human-powered journeys in, and the conservation of, our natural and cultural heritage. Plus, get generous employee discounts on premium gear!

See the attached job description to learn more.

If you’d like to apply, please drop off your resume, cover letter and completed Recruitment Form, to the Store Manager or email it to sydney@paddypallin.com.au.  

 

Katoomba Store, NSW - Gear Consultant (Casual)

Our Katoomba store is looking for an enthusiastic casual staff member with outdoor and travel experience. If you’d like to apply, please drop off your resume, with your completed Recruitment Form, to the Store Manager or email it to katoomba@paddypallin.com.au.

Due to the expected number of applicants, we will only be able to respond to those applicants called for an interview.

 

Current Opportunities:

Employment opportunities are not limited to what is listed. Submit your form to try your chances or check with your local Paddy Pallin store to learn what opportunities exist. 

 

Melbourne Store, VIC- Sales Assistant (Full-time)

Our Melbourne store is looking for an enthusiastic Full-time staff member with a passion for, and experience in, outdoor and travel adventures.

Get generous employee discounts on premium gear. Join our friendly and inclusive team, who share our purpose of human-powered journey’s in, and the conservation of, our natural and cultural heritage.

If you’d like to apply, please drop off your resume, with your completed Recruitment Form, to the Store Manager or email it to melbourne@paddypallin.com.au. 

 

Perth Store, WA – Assistant Manager (Full-time)

We have a position available now for a customer-centric Assistant Manager, with a passion for, and experience in, outdoor and travel adventures.

Get generous employee discounts on premium gear. Join our friendly and inclusive team, who share our purpose of human-powered journey’s in, and the conservation of, our natural and cultural heritage.

If you’d like to apply, please drop off your resume, with your completed Recruitment Form, to the Store Manager or email it to perth@paddypallin.com.au. 

 

Fortitude Valley Store, QLD – Assistant Manager 3IC (Full-time)

We have a position available now for a customer-centric Assistant Manager 3IC, with a passion for, and experience in, outdoor and travel adventures.

Get generous employee discounts on premium gear. Join our friendly and inclusive team, who share our purpose of human-powered journey’s in, and the conservation of, our natural and cultural heritage.

If you’d like to apply, please drop off your resume, with your completed Recruitment Form, to the Store Manager or email it to fortitudevalley@paddypallin.com.au. 

 

Fortitude Valley Store, QLD - Sales Assistant (Casual)

Our Fortitude Valley store is looking for an enthusiastic casual staff member with outdoor and travel experience. If you’d like to apply, please drop off your resume, with your completed Recruitment Form, to the Store Manager or email it to fortitudevalley@paddypallin.com.au.

Due to the expected number of applicants, we will only be able to respond to those applicants called for an interview.